All visits are Virtual Visits until further notice.
Here's what you need to know:
- Tele-health, Tele-medicine, and virtual visits are available.
- Most insurance plans are covering remote visits.
- Phone visits are covered if you do not have access to a smart phone or computer.
- CareFirst Blue Choice
- Blue Choice PPO
- Blue Choice HMO
- CareFirst FEP
- Priority Partners
- Aetna
- Amerigroup
- Cigna
- You can schedule a virtual visit online.
- If you already have an appointment scheduled and want to change it to a virtual email, please send me an email.
- We can use the tele-health capabilities of my Patient Portal OR Skype, Zoom, FaceTime, WhatsApp & Duo.
Before your visit, please enable your camera and microphone:
Chrome
- On a Mac
- Go to System Preferences > Security & Privacy > Privacy.
- Choose the Camera and Microphone from the available options on the left and make sure that there is a checkmark next to Google Chrome giving it access to your camera and microphone.
- On a PC
- Go to Start > Settings > Privacy.
- Choose Camera and Microphone from the available options and select their permissions for Allow apps to access your (camera/microphone).
- Under Choose which apps can access your (camera/microphone), turn on for Google Chrome.
- Within Chrome
- Open Chrome
- At the top right, click> Settings.
- Scroll to the bottom and click Advanced.
- Under Privacy and Security, click Content settings.
- Click Camera and Microphone.
- Make sure https://video.simplepractice.com is listed under Allow. If it's under Block, click the trashcan to the right.
- Open Safari.
- Go to Safari > Preferences.
- For both the Camera and the Microphone:
- If video.simplepractice.com has Deny next to it, change it to Allow from the dropdown menu on the right.
- On a Mac
- Go to System Preferences > Security & Privacy > Privacy.
- Choose the Camera and Microphone from the available options on the left and make sure that there is a checkmark next to Firefox giving it access to your camera and microphone.
- On a PC
- Go to Start > Settings > Privacy.
- Choose Camera and Microphone from the available options and select their permissions for Allow apps to access your (camera/microphone).
- Under Choose which apps can access your (camera/microphone), turn on for Firefox.
- Within Firefox
- Click on the padlock in the URL bar at the top of the browser and click Permissions.
- Next to Use the Camera and Use the Microphone choose Allow.
Appointment On Computer
- You will receive an email and/or text reminder for Telehealth appointments 10 minutes prior to the start time, as long as the appointment was set up before the email/text reminder window.
- The text reminder will tell you to check your email.
- The email reminder includes the link to join the video call.
- If you don't receive the link, please let me know and I will send it to you at the time of the appointment.
- This email reminder is sent in addition to any email, text, and/or voice reminders the you are already set up to receive.
- The reminder email will include details about the appointment, as well as the link to join the video call.
- When you click the Join Video Call link, a new tab will open in their browser.
- You will need to enter your name and then click Join Video Call.
Appointment On Mobile Device
- If you want to use your mobile device, please download the Telehealth by SimplePractice mobile app. You can download it from the app store: For iOS For Android
- You will receive an email and/or text reminder for Telehealth appointments 10 minutes prior to the start time, as long as the appointment was set up before the email/text reminder window.
- The text reminder will tell you to check your email.
- The email reminder includes the link to join the video call.
- If you don't receive the link, please let me know and I will send it to you at the time of the appointment.
- This email reminder is sent in addition to any email, text, and/or voice reminders the you are already set up to receive.
- The reminder email will include details about the appointment, as well as the link to join the video call.
- At the time of the appointment:
- Open the email reminder you received for the appointment
- Click Join video call
- The Telehealth by SimplePractice app will launch automatically
- The first time you launch the Telehealth app, you'll see a Welcome screen
- Enter your name for the call
- Click Enter Video Call